Launch a chatbot your customers actually get answers from.

Create your account

Head to your dashboard and sign up with your work email. Already have an account? Just log in — you'll land on My bots.

Set up your organization

Chatbots belong to an organization, not to you personally — that's what lets your team share access to them later. On first login you'll be asked to name yours.

Create your first chatbot

From My bots, click New chatbot. Give it a name, and — this is the part worth not skipping — a website URL.

You'll also pick a brand colour and a widget icon:

Train it on your content

Open your chatbot and go to Training → Knowledge base. You've got two ways in:

• Train from website — give it a URL and it crawls and indexes the pages itself.
• Upload a PDF, text file or image — for a spec sheet, FAQ doc, or even a photo of a printed price list (it reads text out of images too).

Content changes often? Re-run either one any time — it just adds to what the bot already knows.

Give it a personality

In the Persona card, either start from a preset or write your own instructions from scratch — this is what shapes tone, not facts, so it works alongside whatever you trained it on.

Yes, Pirate is real. Click a preset to load it into the box, tweak the wording, then Save persona.

Test before you go live

Switch to the Test chatbot tab and ask it the questions a real customer would. Answers grounded in your trained content show a Source link back to the page they came from — a good sign it's actually reading what you gave it, not guessing.

Want a second opinion before it's on your site? Copy the shareable demo link from the Embed card and send it to a teammate — no code required to try it.

Add it to your website

Copy the snippet from the Embed on your website card and paste it just before the closing </body> tag on every page you want the widget to appear on.

<script src="https://www.chatbotconfig.uk/widget-v2.js" data-bot-id="YOUR_BOT_ID"></script>