Live agent handoff & webhooks now available

Customer support that already knows your business

Train an AI assistant on your own website and documents, embed it with one line of code, and let it answer customers around the clock — with sources, not guesses.

No engineering required · Cancel any time · Secure Stripe billing

chatbotconfig.uk

Do you ship to Ireland, and how long does it take?

Yes — we ship to Ireland with tracked delivery, typically 3–5 working days. Orders over £75 ship free.Source: /shipping-and-returns

Can I speak to someone about a bulk order?

Of course — I've passed this to the team and they'll reply by email shortly.Handed off to a human

Under a minute

From pasted URL to a live widget

24/7

Coverage without adding headcount

Every answer cited

Linked back to your own pages

One line of code

No framework or plugin required

How it works

Three steps, one afternoon at most

No prompt engineering, no training data to assemble, no plugin to install. Your website is the knowledge base.

01

Point it at your site

Paste your URL. We crawl your pages, docs and FAQs, then split and index everything into a vector store built for retrieval.

02

Make it yours

Set the colour, icon and tone of voice. Upload PDFs for anything that isn't on the website — price lists, policies, manuals.

03

Drop in one line

Copy a single script tag into your site. The widget is live, answering from your content, in under a minute.

index.html1 line
<script src="https://chatbotconfig.uk/widget-v2.js" data-bot-id="your-bot-id" async></script>

Features

Everything the support inbox was doing

Built for the questions customers actually ask — and honest about the ones it can't answer.

Instant training

Recursive crawling turns your whole site into an answerable knowledge base in seconds — no manual Q&A writing.

Grounded answers

Responses are constrained to your indexed content and carry clickable source citations, so nothing gets invented.

Human handoff

When the bot can't resolve a query it pauses the thread and emails your team with the full conversation context.

Document upload

Add PDFs alongside your site. Price lists, policy docs and manuals become part of the same knowledge base.

Lead capture & analytics

Collect emails inside the conversation and see what customers actually ask about, in a live dashboard.

Webhooks & integrations

Fire captured leads straight into Zapier, Make or HubSpot the moment they land, with a POST to your endpoint.

Pricing

Simple plans, no per-message surprises

Every plan includes training, lead capture and the embeddable widget. Upgrade or cancel from your dashboard whenever you like.

Starter

For a single site that needs coverage after hours.

£49/month

Start with Starter
  • 1 AI chatbot
  • Website crawling & training
  • Lead capture
  • Standard analytics
  • Email support
Most popular

Pro

For teams running support across a few properties.

£99/month

Start with Pro
  • 3 AI chatbots
  • Unlimited retraining
  • Custom branding & colours
  • PDF document upload
  • Live agent handoff
  • Conversation analytics

Enterprise

For agencies and multi-brand deployments.

£299/month

Start with Enterprise
  • 10 AI chatbots
  • White-label — no watermark
  • Webhooks & CRM integrations
  • Dedicated account manager
  • Priority support

Prices in GBP, billed monthly through Stripe. VAT added where applicable.

FAQ

The questions we get asked most

Anything else, the support bot on this page is trained on exactly this content — ask it.

Most sites are crawled, indexed and live within a couple of minutes. You paste a URL, wait for training to finish, then copy one script tag into your page template. No engineering ticket required.

Put your website to work answering customers

Train your first assistant in minutes. Cancel any time.